Bridgestone-Firestone
Bridgestone-Firestone, a staple for American retail business as well as tire and car service for nearly a century, is charged
with the daunting task of handling parking lot needs of nearly 5,000 high traffic locations nationwide. BFS needs a system
for organizing their locations for maintenance to avoid costly, unnecessary repairs. Enter U.S. Sealcoat & U.S. Paving.
Standardization: Parking Lot Evaluation
By offering BFS a hybrid evaluation system based on our National Parking Lot Management S.A.V.E.S. and their parking
lot evaluation and rating system, we were able to establish budgets based on parking lot age, pavement condition,
drainage, ADA compliance and parking maximization designs.
By rating many of the BFS store’s parking lots, we are able to establish what locations need attention immediately, next year or several years down the road. Furthermore, by establishing uniform criteria for all BFS regions throughout the U.S., budgeting and expectations can be determined many years in advance of stores’ needs. Also, this system ensures that all locations will have similar work performed and that all locations’ parking lots will receive equal attention and maintenance measures. Action is taken immediately on locations with poor lot conditions while planning is put in place for maintaining pristine pavement.
Communication and Execution
By constantly communicating with regional and store managers for BFS, we are able to consider traffic conditions and busyness when planning our parking lot work. Our exclusive tracking system allows managers at all levels, from local to headquarters, to view the parking lot campaign budget, schedules, comments and completion progress at any time. Gone are the days of BFS struggling to contact myriad paving contractors in their widespread regions; they call 1-800-PAVEMENT and the parking lots are taken care of.
Store or regional managers sign off on the completed work to ensure that the corporate office is receiving the scopes of work
we have been approved for. Also, pictures are provided to the corporate office of the overall completed parking lot and the ADA compliant parking lot stalls and signage. BFS maintains strict compliance to all local, state and national ADA standards
for all 5,000 locations and U.S. Sealcoat & U.S. Paving often helps guarantee store compliance.
Short-term to Long-term Needs
Despite evaluation and planning for BFS, emergency parking lot
needs will inherently arise. Because of our ability to
immediately act on even the smallest pothole, U.S. Sealcoat &
U.S. Paving is able to handle these emergencies before the
problem becomes even a corporate issue. By establishing a
system where repairs under a mutually determined dollar
amount are able to be made without case-by-case corporate
involvement, U.S. Sealcoat & U.S. Paving is able to handle BFS store manager issues without inconvenience to corporate
managers at headquarters. By providing these small repairs on the main parking lot tracking report and providing after
pictures of work performed with all bills, corporate is still in the loop regarding the work performed but not hassled with
having to spend hours finding a paving contractor in Anytown, USA.
Conclusion
As for any large retail company with thousands of locations, parking lot maintenance can be an intimidating task. By
evaluating and budgeting locations over several years based on immediate need, U.S. Sealcoat & U.S. Paving is able to
provide BFS with a system for parking lot maintenance that will ensure for many years – with tracking and reporting
mechanisms to make certain work is always on track – that the daunting task of handling 5,000 high traffic parking lots is
under control.
|
